These Terms of Service (the “Terms”) is a legally binding agreement by and between an individual user or entity (“you”, “your”, and “user”) accessing the websites happyweb.io, thomasporhel.com and revenewlab.com, software applications Growllowing (growllowing.com), Synapteams (synapteams.com), and Crobots (crobots.tools), the related domain names, products and services (collectively, the “Services”) and the owner and operator of the Services, namely, Happyweb Consulting SAS having an address at 817 706 195 R.C.S. Montpellier, 1400 Rue de la castelle, 34070 Montpellier VIR-0178, France (the “Owner”, “we”, “us”, and “our”). These Terms apply to the Services only; the Terms do not apply to any third-party software, websites, and services integrated with the Services. You must agree to all provisions of these Terms to be eligible to access or use the Services. If you do not agree with one or more provisions of these Terms, you are not allowed to use the Services.
[TOC]
1. General Information
1.1. Web hosting
The site is hosted by Grav CMS.
www.getgrav.org
9 3815 Thatcher Ave, Saskatoon, Saskatchewan, S7R 1A3, Canada
1.2. License to use the Services
We hereby grant you a worldwide, personal, revocable, non-exclusive, non-transferable and limited license to use the Services pursuant to these Terms.
1.3. Disclaimer
Although we regularly monitor the information available on the Services, we cannot guarantee the accuracy, reliability, currency, relevance, and completeness of all information, whether provided by us or by third parties.
1.4. Third-party link
The Services may contain links to websites, applications, and other online sources owned and operated by third parties. We are not responsible or liable in any manner for the content of such third-party links, information, and advertisements, as well as the security and privacy practices deployed by the operators of the third-party websites. You are solely responsible for exercising due diligence before clicking on any of such third-party links.
1.5. Minors
The Services are not marketed or intended for use by persons under the age of 18.
1.6. Privacy and other relevant terms
The documents that include important provisions regarding your use of the Services and should be read and interpreted together with these Terms are our Privacy Policy which describes in detail how we handle your personal data collected through the Services and other individual terms and conditions made available by us on the Services. Should the Services be governed by their individual terms and conditions, in case of a conflict between these Terms and the individual terms and conditions, the individual terms and conditions shall apply.
2. Permitted Use
2.1. The Services are available worldwide
It is your responsibility to assess whether the use of the Services is in compliance with the your local laws and regulations.
2.2. Prohibited use of the Services
You are not permitted to use the Services in any manner that substitutes or contributes to the following activities (the list is representative and not exhaustive):
- Any unlawful activity, including violation of any laws, statutes, ordinances, or regulations;
- Intellectual property (e.g., copyright or trademark) infringement;
- Any unauthorized access to machines, programs, data, or committing any other forms of cyber offenses;
- Promotion or encouragement of terrorist activities of any sort;
- Exploitation of children in any way;
- Fraud;
- Provision of false, inaccurate, or misleading information;
- Spreading of malware (e.g., viruses, worms, Trojan horses), spam, and illegal messaging;
- Spreading ethnically, racially, or otherwise objectionable information;
- Spreading sexually explicit, libellous, harassing, defamatory, abusive, profane, vulgar, threatening, hateful, obscene behaviour and terrorism-related content;
- Disseminating information about the acts that may result in injuries and physical harm
- Copying, distributing, renting, reselling, modifying, compromising, damaging, disabling, impairing, and overburdening the Services;
- Gambling, including contests, lotteries, games of chance, bidding fee auctions, sports forecasting or odds making, Internet gaming, fantasy sports leagues with cash prizes, and sweepstakes;
- Advertising or encouraging the use of tobacco, alcohol, and any illegal substances;
- Using or authorizing third parties to use on your behalf services, technologies, or automated systems to artificially inflate the page views (e.g., pay-per-click services and web “robots”);
- Interfering with or abusing other users of the Services;
- Using bots, scripts, and other automated methods; and
- Collecting and disclosing any information about other users of the Services.
2.3. Breach of the Terms
If we believe, at our sole discretion, that your use of the Services violates these Terms and it is appropriate, necessary or desirable to do so, we may:
- Send you a formal warning;
- Temporarily or permanently prohibit your access to the Services;
- Report you to public authorities; or
- Commence a legal action against you.
3. User Accounts
3.1. Registration and acceptance
To use the full functionality of the Services, you may be required to create a user account on accounts.happyweb.io (the “Account”). During the registration process, you will be asked to submit your personal details (e.g., name and email address), read our Privacy Policy, and accept these Terms. We reserve the right to decline the registration of any Account for any reason whatsoever, at our sole discretion.
3.2. Account eligibility
By registering the Account, you acknowledge and agree that:
3.3. Authorization
If you act on behalf of a business entity in accepting these Terms or registering the Account, you warrant and undertake that you have the requisite power and authority to act on behalf of that entity and bind the entity to these Terms. By creating the Account and providing details of a business entity, you confirm that you are an authorized employee, contractor, or representative of the business entity and have the necessary rights and authority to act on behalf of that entity. We are not responsible in any manner and bear no liability for your activities carried out without such authorization.
3.4. The Profile
To complete the registration of the Account, you may be requested to complete your user profile (the “Profile”). You acknowledge and agree the Profile can be visible to other users of the Services and Internet users, unless you adjust your privacy settings accordingly. You must (i) provide true, complete, accurate, and up-to-date information when completing your Profile and (ii) update the Profile information as soon as any changes thereto occur. You are not allowed to provide any information about yourself or any third parties that is false, misleading, defamatory, or erroneous, including, without limitation, information about your identity, location, skills, professional experience, clients, certifications, business, or the services that you provide. We do not verify all Profile information and, therefore, we are not responsible for the truthfulness, completeness, and accuracy of the said information. We reserve the right to suspend or terminate any Account or Profile that provides false or misleading information or otherwise violates any provision of these Terms. The Services provides general information about the users and displays the Profiles as created by the users. We do not endorse any users of the Services and the Services features only a limited list of the available service providers in the given area.
3.5. Identity and location verification
We reserve the right, but are not under obligation, to verify the Accounts and the Profiles, including, without limitation, verifying the identity, location, payment methods, and email addresses, during the registration of the Account or from time to time thereafter. The verification may include requesting official documents (e.g., government issued ID) confirming your identity, location, and authorisation to act on behalf of a business entity. You agree to supply us the requested information to keep your Account active. We reserve the right to temporarily suspend your Account during the verification process and terminate the Account if the verification fails.
4. Fees and Payments
4.1. The Fees
Your access to and use of the Services may be subject to the applicable service fees (the “Fees”) payable on a subscription basis or as one-off payments. By concluding a service contract with us, you agree to pay the Fees in accordance with these Terms and other terms and conditions in force at the moment the sale contract is concluded (e.g., individual terms and conditions of each Service). If the Fees are payable on a subscription basis, (i) the Fees are billed at the beginning of each billing cycle, and (ii) unless you cancel the subscription prior to the expiration of the then-current subscription term, we will automatically renew your membership based on its renewal cycle and you will need to pay the Fees due. By placing your order, you agree to pay the Fees due. The Fees remain valid for as long as (i) they are featured on the Services or (ii) as communicated by us. The Fees are subject to a change with at least 30 calendar days prior notice to you (if you hold a subscription) or without notice (if you do not hold a subscription).
4.2. Advance Payments
Your use of the Services may be subject to upfront payments, advance payments, or deposits (collectively, the “Advance Payments”), provided that the applicability of the Advance Payments is specified in the individual terms and conditions pertaining to the Services. Should your use of the Services be subject to the Advance Payments, you acknowledge and agree that the provision of or your access to the Services shall commence only after the Advance Payment in full is received by us before the due date. Should you fail to pay the Advance Fees or the Fees due, the provision of or your access to the Services shall be suspended. Should you fail to pay the Advance Fees of the Fees due, we reserve the right to, at our sole discretion and to the extent permitted by the applicable law, seek from you all amounts due plus interest on the outstanding amounts or the maximum interest permitted by the applicable laws.
4.3. Taxes
Unless indicated otherwise, the Fees exclude all applicable sales taxes (e.g. VAT), levies, and other duties. You are responsible for paying the said taxes.
4.4. Payment processing
All payments are processed by our third-party payment processor Stripe or other payment processors, as made available on the Services. You are responsible for ensuring that all payment information is correct and the funds necessary for paying the Fees are available. You shall not hold us liable for payments that are not processed due to your error (e.g. incorrect payment information), the failure of the payment processors to process the Fees, or if the payment is refused for any other reason.
4.5. Cancellation of subscription
Your subscription must be canceled at least 7 calendar days prior to expiration of the then-current billing period through your Account to avoid automatic renewal and charge. If you cancel your subscription later, the cancellation will not be guaranteed. Your inactivity on the Services does not substitute your request for the cancellation of your subscription.
4.6. Right of withdrawal (for consumers only)
We respect consumer rights and comply with the applicable consumer protection laws. If you use the Services as a consumer (i.e., a person acting wholly or mainly outside the scope of trade, business, or profession), you have the right to withdraw from a service contract within the period of 14 days after you purchase our products or services without providing any reason to us.
4.7. How to exercise your right of withdrawal (physical products)?
If you qualify for withdrawal and you would like to exercise your right of withdrawal and receive a refund for physical products purchased from us, you must inform us of your decision to withdraw from the contract by contacting us by email (info@happyweb.io) before the 14-day period expires. After you get our confirmation for withdrawal, you have to return the products at your own cost to the address indicated by us without undue delay and in any event no later than 14 days from the day you got our confirmation for withdrawal. The deadline is met if you send back the Products before the period of 14 days expires. The shipping costs for the return of the physical products shall be paid fully by you and are non-refundable. To be entitled for a refund, the products must be (i) new, (ii) unused, (iii) complete, (iv) in an impeccable condition, (v) with all manuals and accessories, (vi) with the applicable tags on, and (vii) in their original packaging.
4.8. How to exercise your right of withdrawal (digital products and services)?
If you qualify for withdrawal and you would like to exercise your right of withdrawal and receive a refund for the digital products or services purchased from us, you must inform us of your decision to withdraw from the contract by contacting us by email (info@happyweb.io) before the 14-day period expires. We will process your request without undue delay and in any event no later than 14 days from the day we get your email. Please note that, if you immediately get access to our digital products or use our services in part or in full, you may not be able to exercise your right of withdrawal.
4.9. Refunds
When you exercise your right of withdrawal and your request is approved by us, we will refund the Fees, including initial basic (cheapest) delivery costs, by using the same payment method that was used to make the payment. In any case, you will not incur any fees as a result of the refund. The refund may be withheld until we receive the physical products that you return, the products are assessed as being properly returned back (e.g., they are in an impeccable state, unused, and properly labeled), or you have supplied evidence of having sent back the products, whichever is the earliest.
4.10. Non-consumers
If you act as a business, trader, or use the Services for professional purposes, you are not entitled to exercise the right of withdrawal. If you wish to receive a partial or full refund, please consult the terms and conditions of the products or services that you use or contact us for more information. Refunds for non-consumers are issued at our sole discretion.
4.11. Exceptions to the right of withdrawal
The right of withdrawal does not apply to the products and services that are made to your specifications, clearly personalized, purchased by non-consumers, or used in part or in full.
4.12. Faulty products and services
If you find that the products or services that you have received are faulty or wrong products or services have been delivered, you can, within 14 days from the day you received the said products or services:
- Request a partial or full refund as described above;
- Request a reduction of the Fees (please contact us for further information), which we may or may not agree to at our sole discretion; or
- Request a repair or replacement of the products or services (please contact us for further information).
5. Transactions Between the Users
5.1. Your relationship with us
Some of the Services have the purpose of facilitating transactions between the users of the Services, including exchanging information and negotiating and concluding service contracts (the “Service Contract”) by and between the users (the “Contractors”). If the users decide to enter into the Service Contract as a result of their communication through the Services, they are deemed to be the Contractors. We do not intervene into the communication between the Contractors as well as negotiation, conclusion, and execution of the Service Contracts. Unless explicitly specified otherwise on the Services, our responsibilities with regard to the Service Contracts are limited to facilitating the availability of the Services. By using the Services, users acknowledge and agree that the Contractors and not us are solely responsible for providing or commissioning services under the Service Contracts and any information or warranties related thereto. We are not a party to the Service Contracts and, therefore, we are not liable for any direct, indirect, consequential or inconsequential loss or damage that results from the Service Contracts and any business transactions made between the Contractors as a result of their interactions through the Services. The Contractors are entitled to (i) enter into additional agreements governing the Service Contracts (e.g., non-disclosure agreements) and (ii) agree on the terms and conditions of the Services Contracts, provided that (a) the agreed terms shall not expand or amend these Terms and (b) in case there is a conflict between the terms of the Service Contract and these Terms, the Terms shall prevail.
5.2. Responsibilities of the Contractors
The Contractors are solely responsible for:
5.3. Fees, taxes and benefits
The users are responsible for paying all fees, tax and duties with regard to the Service Contracts as applicable in their respective jurisdictions. We do not withhold any taxes related thereto. The Contractors are solely responsible for:
5.4. Feedback
The users may be entitled to leave feedback about other users of the Services in the form of reviews, comments, indicators of satisfaction, or ratings (collectively, the “Feedback”). None of the references provided by us or the users of the Services in relation to any user of the Services, including the Feedback, represents endorsement, certification or guarantee about any user, as well as the information or services provided by that user. The said references are based solely on unverified data that the users voluntarily provide; the Services features references solely for the convenience of the users. We strongly encourage the users not to conclude any Service Contracts if the users have any doubts or concerns pertaining to other users. The users acknowledge and agree that:
5.5. Disclosure of proprietary information
The users are solely responsible for the information that the users exchange through the Services or disclose to us, including, without limitation, any confidential or proprietary information. The user hereby recognises, acknowledges and agrees that it is the user’s sole responsibility to obtain all necessary permissions and authorisations to share such information. The user shall not reveal, divulge or make known to any person any information that the user is not authorized to reveal, divulge or make known. We are not liable in any manner for a user’s breach of this section 5.5.
5.6. Checks of the users
The users are solely responsible for carrying out appropriate checks regarding other users, including, without limitation, their relevant trade and industry accreditations, qualifications, legal authorisations, the scope of insurance, and availability schedule prior to concluding the Service Contracts.
5.7. Abuse of the Service Contracts
The users agree to report any abuse related to the Service Contracts without undue delay to us. We reserve the right but are not under any obligation to investigate the reported abuse and impose proportional sanctions on the user suspected to abuse. We shall not be responsible for any late or incorrect reporting of abuse.
5.8. Disputes between the users
We are not responsible for any disputes that arise between the users, nor are we obliged to receive or process complaints against the users of the Services or resolve disputes between the users, unless the complaint concerns the performance of our legal or contractual obligations under these Terms. In case you intend to obtain an order from any arbitrator or any court that might direct us to take any action regarding the dispute, you agree to: (i) give us at least 10 (ten) business days notice of the hearing and (ii) pay to us in full the fees corresponding to the reasonable value of the services to be rendered pursuant to the order.
5.9. Confidential information
The users agree to keep in confidentiality and not to use, disclose or communicate in any manner any proprietary information about the Service Contracts, each other, their officers, directors, employees, contractors, agents, operations, marketing strategies, software, codes, passwords and login information to email accounts, web pages, phone systems, ticket systems, pricing structure, clientele, third parties, or any other proprietary information that relates to the users. The said information is material and confidential.
5.10. Messages
The Contractors agree to keep in confidentiality and protect all information, including, without limitation, communication data and digital files, exchanged through the ‘messages’ functionality available on the Services. On the disclosing party’s request, the receiving party shall promptly destroy or return all confidential information.
5.11. Independent relationship
The users conclude the Service Contracts as independent contractors and not as employees or employers. The relationship between the Owner and the users shall be that of independent contractors and not employees or employers.
5.12. Non-circumvention
Prior to entering into the Service Contracts, the users must use the Services as a sole manner of communicating. A violation of this section 5.12 is a material breach of the Terms and, therefore, the Account may be permanently suspended. Unless allowed otherwise on the Services, the users are not allowed to:
5.13. The Service Fees
After the conclusion of the Service Contract and payment of the respective service fees by the user (the “Service Fees”), we will pre-authorize the Service Fees in the buyer’s Account. Upon approval of an order request, (i) we will send the Contractors a confirmatory email containing the information about the approved order, (ii) the respective buyer will be charged the applicable Service Fees, (iii) if applicable, we will be entitled to charge the commission on the Service Fees (the “Commission”) in accordance with section 5.14, and (iv) the Service Fees remaining after the deduction of the Commission will be placed into an escrow of a third-party payment processor until the successful completion of the Service Contract. Should the buyer’s payment method be rejected or payment canceled for any reason whatsoever, the buyer’s order shall not be reserved and will automatically expire.
5.14. The Commission
The Service Fees payable through the Services are subject to the Commission payable by the eligible users to us. The Commission rates and payment terms related thereto are made available on the respective Services or communicated to the users. The Commission rates remain valid for as long as they are indicated on the Services or as communicated to the users. The Commission rates are subject to change with or without a prior notice to the user. Any changes to the Commission rates will be made available on the respective Services and, if necessary, we will request the user to consent to the amendments of the Commission rates. There are three types of Commission that may be charged by us:
5.15. Withdrawal of funds
After successful completion of the Service Contract, we will transfer the funds generated by the sellers (i.e., if applicable, the Fees minus the Commission) to the seller’s Account within 2 weeks from the completed Service Contract by using our third-party payment processor, provided that the payment processor processes payments in a timely manner; we are not responsible for delays caused by the payment processor. The sellers are responsible for paying any and all applicable transfer costs charged by the payment processor. The seller hereby acknowledges and agrees that:
5.16. Suspension of transfer of funds
We reserve the right, as deemed appropriate and in our sole discretion, to suspend the payouts of the funds to the sellers if any of the following occurs:
5.17. Reimbursement
We reserve the right, to the extent permitted by the applicable law, to seek reimbursement from the seller or use other remedies available under the applicable law, if any of the following occurs:
6. Intellectual Property
6.1. Our Content
Most of the content available on the Services, including all information, source code, data, logos, marks, designs, graphics, pictures, video files, sound files, illustrations, graphics, and similar (collectively, “Our Content”) is owned by us, our partners, agents, licensors, vendors, and/or other content providers. Our Content is protected by applicable intellectual property laws and international treaties. You are not allowed, without obtaining prior written authorisation from us, to copy, distribute, make available, disassemble, make alterations, decompile, reverse engineer, translate, adapt, rent, loan, use, lease or attempt to grant other rights to Our Content to third parties, or use any manual or automated means to scrape any content available on the Services.
6.2. Our brands
You may not use the brands, the word or figurative trademarks associated with the Services or us without our prior consent. You are not allowed to use such brands and trademarks in any way that suggests that we sponsor, endorse, or associate with you without obtaining prior written consent from us.
6.3. Third-party intellectual property
Some of the intellectual property assets, such as third-party trademarks, featured on the Services may be owned by other third parties. Such third-party intellectual property does not belong to us and it remains the property of the respective third-party proprietors.
6.4. Copyright infringement claims
If you have any grounds to believe that any content available on the Services violates your or third party’s intellectual property rights, please contact us and express your concerns or request to remove the allegedly infringing content. We will reply to your copyright infringement claim as soon as possible but no later than 2 weeks. Before sending your claim, please make sure that you sign it and include information that would allow us to locate the allegedly infringing content.
6.5. Your Content
You may upload and submit various content, such as descriptions of your business activities, text messages, photos, videos, links, reviews, comments, files, and personal data (collectively, “Your Content”) through the Services. Please note that some of Your Content may become available to other users of the Services. Therefore, you must (i) exercise your due diligence when uploading Your Content onto the Services, (ii) not to make any sensitive information publicly available to other users of the Services, and (iii) make sure that, by uploading Your Content onto the Services, you comply with these Terms and all applicable laws, including intellectual property laws. You grant us unrestricted, sub-licensable, royalty-free, perpetual, and irrevocable rights to use, distribute, advertise, adapt, remix, modify, publicly display, publicly perform, excerpt, prepare derivative works of, and reproduce Your Content for the purposes of carrying out our legitimate business interests. We reserve the right, at our sole discretion, to refuse to upload, modify, delete, or remove Your Content, in whole or in part, that violates these Terms or may harm the reputation of the Services. Your Content includes your personal views and recommendations. None of Your Content reflects our views, recommendations, endorsement, or any commitments related thereto.
6.6. Reporting inappropriate content
If you think that some of the content available on the Services is inappropriate, infringes these Terms, applicable laws, or your right to privacy, please contact us immediately by email at (info@happyweb.io).
7. Records of Compliance
7.1. Maintaining records
You agree to create and maintain records that document your compliance with the Terms, including, but not limited to, payment obligations and compliance with tax and employment laws. Upon our request, you agree to provide copies of the said records to us or any third parties acting on our behalf. You are solely responsible for creating, maintaining, storing, and backing up your records. Nothing in these Terms is construed as a requirement for us to (i) monitor or assess your compliance with the Terms or the terms of the Service Contracts or (ii) store, backup, retain, or grant access to the records.
8. Warranty Disclaimer
8.1. About warranties
We provide the Services on “as available,” “as is,” and “with all faults” basis. To the extent permitted by the applicable law, we do not make any representations or warranties about the reliability, suitability, and accuracy, for any purpose, of the Services, any content featured on the Services, whether provider by us, the users, or by third parties, and hereby disclaim all warranties regarding the Services and their operation. It is your sole responsibility to verify and assess the fit for the purpose of the Services prior to using them and to decide whether or not the Services fit for the intended use.
8.2. Third-party suppliers
By using the Services, you acknowledge that we may use third-party suppliers to provide software, hardware, storage, networking, and other technological services. The acts and omissions of third-party suppliers may be outside of our reasonable control. To the maximum extent permitted by law, we exclude any liability for any loss or damage resulting from the acts and omissions of such third-party suppliers.
8.3. Statutory rights
Nothing in these Terms shall affect any statutory rights that you are entitled to as a consumer and that you cannot contractually agree to alter or waive.
9. Limitation of Liability
Unless otherwise excluded or limited by the applicable law, we will not be liable for any damages, including, but not limited to, incidental, punitive, special or other related damages, arising out or in connection with your use of the Services, the services provided under the Service Contracts, any content made available through the Services, whether provided by us, the users, or by third parties, or any transactions concluded through the Services.
10. Release
You hereby absolutely and unconditionally release and forever discharge us and any and all participants, parent corporations, subsidiary corporations, affiliated corporations, insurers, indemnitors, successors and assigns thereof, together with all of the present and former directors, officers, agents and employees of any of the foregoing, from any and all claims, demands or causes of action of any kind, nature or description, whether arising in law or equity or upon contract or tort or under any state or federal law or otherwise, which you have had, now has or have made claim to have against any such person for or by reason of any act, omission, matter, cause or thing whatsoever arising from the beginning of time to and including the date of these Terms, whether such claims, demands and causes of action are matured or unmatured or known or unknown.
11. Indemnification
You hereby agree to indemnify, defend, save, and hold harmless us, our members, officers, directors, and other agents from and against all claims, liabilities, causes of action, damages, judgments, attorneys’ fees, court costs, and expenses which arise out of or are related to your use of the Services, the Service Contracts, violation of the rights of a third party, failure to perform as required, or result form conduct while engaging in any activity outside the scope of these Terms before, during or after the termination of the Terms. This obligation of indemnification survives the expiration or termination of the Terms. You agree to cooperate with any and all litigation arising from or related to the Services, as appropriate.
12. Term and Termination
12.1. Term
The Terms shall commence on the day the user accepts it or starts using the Services and continue until the user ceases to use the Services (e.g., by deleting the Account), unless terminated earlier by us.
12.2. Termination
We reserve the right, at our sole discretion, with or without a notice to the user, to terminate the Terms. The Terms shall be terminated automatically if the user breaches any provision of the Terms.
12.3. Amendments
We reserve the right to modify the Terms at any time, effective upon posting of an updated version on the Services. Such amendments may be necessary due to the changes in the requirements of laws, regulations, new features of the Services, or our business practices. We will send you a notification (if we have your email address) about any material amendments to the Terms that may be of importance to you. You are responsible for regularly reviewing the Terms to stay informed. Your continued use of the Services after any changes shall constitute your consent to such changes. We also reserve the right to modify, suspend, or terminate the Services at any time, at our sole discretion.
12.4. Account data on closure
Unless required otherwise by law, we shall disable your access to the Account and any data related thereto (including, without limitation, your messages, files, or any content store) upon closure of the Account for any reason. We will not have any liability whatsoever for your inability to access the Account and the said data.
12.5. Survival
After termination of the Terms, the provisions of the Terms that expressly or by their nature contemplate performance after the Terms terminate or expire will survive and continue in full force and effect.
13. Disputes Between You And Us
13.1. Dispute Resolution
You agree to resolve any disputes arising out of or relating to these Terms by means of negotiation with us. If the dispute cannot be resolved by means of negotiation, the dispute shall be submitted to the binding online arbitration. If you use the Services as a consumer, nothing in these Terms shall affect any statutory rights that you are entitled to as a consumer and that you cannot contractually agree to alter or waive.
13.2. Governing Law
This Agreement shall be governed and construed in accordance with the laws of France, without regard to its conflicts of law provisions.
13.3. Alternative dispute resolution (ADR)
ADR body acts as an independent middleman between an Internet service provider and a customer when an initial complaint cannot be resolved. You do not need (but may opt for) legal assistance or representation to take your case to an ADR scheme. The ADR body investigates complaints by looking at consumer’s and Internet service provider’s arguments and comes to a decision it deems to be fair. More information on the online ADR platform provided by the European Commission (for traders and consumers based in the European Union) is available at https://ec.europa.eu.
14. Final Provisions
14.1. Entire agreement
These Terms, together with the documents referred to therein, represent the entire agreement between you and us regarding your relationship with us.
14.2. Waiver
A failure of either party to the Terms to enforce a provision of the Terms shall in no event be considered a waiver of any part of such provision. No waiver by either party of any breach or default by the other party shall operate as a waiver of any succeeding breach or other default or breach by such other party. No waiver shall have any effect unless it is specific, irrevocable and in writing.
14.3. Assignability
You are not allowed to assign your rights under the Terms. We are entitled to transfer our rights and obligations under the Terms entirely or partially to a third party by giving a prior notice to you. If you do not agree to the transfer, you can terminate the Terms with immediate effect by deleting the Account and stopping to use the Services.
14.4. Severability
To the extent that any provision of the Terms is deemed unenforceable, all remaining provisions of the Terms shall not be affected thereby and shall remain in full force and effect.
14.5. Force majeure
The availability of the Services may be affected by factors, which we cannot reasonably control, such as bandwidth problems, equipment failure, acts and omissions of our third-party service providers, or force majeure events; we take no responsibility for the unavailability of the Services caused by such factors.
14.6. Prevailing language
The English language version of the Terms will be controlling in all respects and will prevail in case of any inconsistencies with translated versions.
14.7. Electronic records
Any notices related to your use of the Services shall be delivered electronically and not in paper form. You hereby agree to receive the said notices in electronic form.
15. Contact
Email address: info@happyweb.io
Mail address: Happyweb Consulting SAS, 1400 Rue de la castelle, 34070 Montpellier VIR-0178, France
Company number: R.C.S. Montpellier 817 706 195 00010
VAT number: FR43817706195